On this section, Netsonda publishes some of its success stories, where some of enterprises from different sectors, through Netsonda's technological tools, saw their questions answered.
Vodafone wanted to revamp the webmail service on its Vizzavi portal. With this purpose in mind, the company needed to conduct a survey to its users exclusively in order to get the right feedback on the service and about new features. Using Netsonda's in.Site technology, Vodafone managed to reach the user in a successful way, gathering thousands of suggestions and inputs within a short period of time.
The worldwide known male magazine GQ wanted to publish a front cover story about cheating habits between couples, from the female and male point of view, in two different issues, to establish patterns of behaviour. To back up the story, Netsonda conducted a survey to a thousand woman and another thousand men of its panel about this subject, creating a sample for this purpose. The astonishing results, full of insight and real life feedback, fuelled the report that got published a soon after, providing the magazine's readers with a fresh and up to date scenario on this matter.
Caixa Geral de Depósitos, the biggest financial institution in Portugal, wanted to evaluate and rate the new features of its advanced homebanking service. Netsonda provided its in.Site technology, and, incorporated on the users accounts, using special validation and security features, a survey was conducted to CGD's clients. The survey was a success, reaching for a record number of answers never achieved before: 20.000 people in one week. A full report was issued days after, providing CGD with a useful tool for the project developing.
ANACOM (National Authority for Communications Regulation) needed to reform and revamp its website with new services and features. With this purpose, ANACOM decided to rate its current website on several areas such as contents, information, design and usability, with an internal and external analysis. Via Netsonda's in.Site technology, it was possible to raise a number of issues, inputs and suggestions from the real users, using these as guidelines for the future website, and making it more adjustable to their real needs.
Pantene, one of the biggest players in the shampoo market needed to understand its customers' habits on hair care. With this idea in mind, Netsonda designed a sample of Pantene's universe on its panel, conducting a survey to these targets. In less then a week, a full report was delivered, with full insight information about the customers' habits on hair care as well as their drive on the product buying and selecting process.
TMN, Portugal's number one cell phone operator, needed to understand the habits of its customers about the cell phone data mobile services as well as the expectation about he new ones for the future. In partnership with IDC, a panel was created by Netsonda to reach this information. Three surveys were conducted in a one year period, establishing the key areas within these services, giving TMN a map where to invest and develop according to its customers' need and expectations.
José de Mello Group, one of the oldest and biggest industrial groups in Portugal and home for companies such as CUF, Brisa or Soponata, decided to renew its corporate website. For this, it needed to know its users profile, and reach for their inputs about the current website and what should the new one contemplate. For this matter, Netsonda conducted two different studies, one using its panel and another using in.Site technology applied on the José de Mello Group website. In a short period of time, Netsonda supplied José de Mello Group with high quality data and inputs, being these later used to draw the guidelines for the new website.
